Trainer Profile
AXXXXoh Khim (Melinda)
Qualification(s):
- 1. Master of Art Degree in Organisational Psychology
- 2. Advanced Certificate in Training and Assessment (ACTA)
Institute(s):
- 1. University of Lancaster UK
- 2. Institute of Adult Learning (IAL)
AXXXXoh Khim (Melinda) trains following courses

WSQ Make Basic Cakes
The Make Basic Cakes unit is suitable for aspiring pastry cooks and individuals who would like to upgrade their skills and knowledge in basic cake preparation. This unit will teach learners the met

WSQ Make Advanced Cafe-Style Breads
If you are fans of carbs, then bake fresh breads just like the ones you get in cafes. Crusty on the outside, soft and fluffy on the inside. This unit will equip learners with the knowledge and appl

WSQ Make Basic Breads
Once you master the art of baking, making homemade bread is as simple as 1,2,3. This unit will equip with the knowledge and application skills on how to make basic breads like Brioche, Stollen, Whi

WSQ Prepare Pasta
Served hot or cold, with tomato-based sauce, cream-based sauce or just olive oil and garlic, pasta dishes are enjoyed by many all over the world. This unit w

WSQ Ultimate Creative Quick Bakes
Due to the lack of skilled manpower and rising food cost, most food and beverage establishments nowadays rely on frozen bake-off products, pre-mixes and ready-to-u

WSQ Maintain Safe and Secure Working Environment
To equip participants with the necessary knowledge and application skills in maintaining safe and secure wo

WSQ Prepare Bumbu The Secret to Quick and Easy Indonesian Dishes
Learn the secret to quick and easy Indonesian dishes!!

WSQ Maintain Quality Control Procedures
To equip participants with knowledge and application skills to maintain quality control procedures.

WSQ Interact and Serve Food and Beverage Customers
Interact With and Serve Food and Beverage Customers competency-based training sets out knowledge and skill standards matching learning outcomes of par

Prepare for Service (Mise En Place)
To equip food and beverage service staff with the knowledge and application skills in Prepare for Service (Mise en Place) and be able to apply them to the workplace.

Coordinate Food and Beverage Service
On completion of this unit, the learner will have knowledge and application skills in Co-ordinate Food and Beverage Service and be able to apply them to the workplace.

Provide Quality Control for Service
To equip food and beverage service supervisors with the knowledge, comprehension and application skills in Providing Quality Control for Service

WSQ Provide Counter / Take-Away Service
Counter service is a fast, no fuss service that caters to the fast-paced lifestyle of today. This unit will teach learners how to provide efficient, professional and friendly service while serving

Service Leadership Level 1 (SFw) (Synchronous e-learning)
This skill describes the ability to apply the knowledge and skills in demonstrating the organization’s service vision, and recognizing the role that one plays in contributing to the service v

Service Planning and Implementation Level 1 (SFw) (Synchronous e-learning)
This skill describes the ability to apply the knowledge and skills for service planning and implementation with the mindset to go the extra mile in providing excellent service. It involves demonstr

Service Excellence Level 1 (SFw)
This skill describes the ability to apply the knowledge to go the extra mile in providing excellent service, which involves recognising a diverse range of customers and their needs and expectations

Empowering Self Through Effective Problem-Solving Skills
This programme aims to enable learners to develop effective problem-solving skills in order for them to identify and solve work place issues by coming up with solutions and implementing corrective

Developing Sense Making Skills for Success
This programme aims to enable learners to develop their sense making skills in order for them to be able to collect, analyse and interpret information and data to conclude and/or make decisions.

Empowering Self with Creative Thinking Skills
This programme aims to enable learners to develop their critical thinking skills in order for them to be able to find creative ideas and solutions to real workplace situations.
Learners will c

Developing Interpersonal Communication Skills for Success
This programme aims to enable learners to convey and exchange thoughts, ideas and information effectively through various mediums and approaches.
Learners will communicate with others to share

Mastering the Art of Collaboration at the Workplace
This programme aims to enable learners to manage relationships and work collaboratively and effectively with others to achieve goals. Learners will contribute to a positive and cooperative working